{"id":243103,"date":"2025-03-09T15:39:53","date_gmt":"2025-03-09T20:39:53","guid":{"rendered":"https:\/\/enkelwood.com\/privacy-policy\/"},"modified":"2026-04-17T07:49:47","modified_gmt":"2026-04-17T12:49:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/enkelwood.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;54px||0||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;27px|0px|2%|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Roboto|500|||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;Inter|700||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;65px&#8221; header_line_height=&#8221;1.2em&#8221; header_font_size_tablet=&#8221;45px&#8221; header_font_size_phone=&#8221;35px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; header_2_font_size__hover=&#8221;26px&#8221; header_2_font_size__hover_enabled=&#8221;26px&#8221; header_2_letter_spacing__hover=&#8221;0px&#8221; header_2_letter_spacing__hover_enabled=&#8221;0px&#8221; header_2_line_height__hover=&#8221;1em&#8221; header_2_line_height__hover_enabled=&#8221;1em&#8221; header_2_text_shadow_style__hover=&#8221;none&#8221; header_2_text_shadow_style__hover_enabled=&#8221;none&#8221; header_2_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; header_2_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; header_3_font_size__hover=&#8221;22px&#8221; header_3_font_size__hover_enabled=&#8221;22px&#8221; header_3_letter_spacing__hover=&#8221;0px&#8221; header_3_letter_spacing__hover_enabled=&#8221;0px&#8221; header_3_line_height__hover=&#8221;1em&#8221; header_3_line_height__hover_enabled=&#8221;1em&#8221; header_3_text_shadow_style__hover=&#8221;none&#8221; header_3_text_shadow_style__hover_enabled=&#8221;none&#8221; header_3_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; header_3_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; header_font_size__hover=&#8221;22px&#8221; header_font_size__hover_enabled=&#8221;22px&#8221; header_letter_spacing__hover=&#8221;0px&#8221; header_letter_spacing__hover_enabled=&#8221;0px&#8221; header_line_height__hover=&#8221;1em&#8221; header_line_height__hover_enabled=&#8221;1em&#8221; header_text_shadow_style__hover=&#8221;none&#8221; header_text_shadow_style__hover_enabled=&#8221;none&#8221; header_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; header_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221;]<\/p>\n<h1>Privacy policy<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; width=&#8221;100%&#8221; max_width=&#8221;1201px&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_2_font=&#8221;Inter|700||on|||||&#8221; header_2_font_size=&#8221;30px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;1px|0px|0px|0px|false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221;]<\/p>\n<div _ngcontent-ng-c2258893316=\"\" class=\"container\">\n<p><b data-path-to-node=\"3\" data-index-in-node=\"0\">Last Updated:<\/b> April 17th 2026<message-content _ngcontent-ng-c2258893316=\"\" _nghost-ng-c311373578=\"\" id=\"message-content-id-r_ef369813e18c3b81\" class=\"ng-star-inserted\"><\/message-content><\/p>\n<div _ngcontent-ng-c311373578=\"\" inline-copy-host=\"\" class=\"markdown markdown-main-panel stronger enable-updated-hr-color\" id=\"model-response-message-contentr_ef369813e18c3b81\" aria-live=\"polite\" aria-busy=\"false\" dir=\"ltr\">\n<p data-path-to-node=\"4\">At <b data-path-to-node=\"4\" data-index-in-node=\"3\">Enkel Wood<\/b>, respecting your privacy is a priority. This policy explains how we handle your personal information when you use <code data-path-to-node=\"4\" data-index-in-node=\"128\">enkelwood.com<\/code> or contact us by email or phone.<\/p>\n<h2 data-path-to-node=\"6\"><\/h2>\n<h2 data-path-to-node=\"6\"><\/h2>\n<h2 data-path-to-node=\"6\"><\/h2>\n<h2 data-path-to-node=\"6\">1. What We Collect and Why<\/h2>\n<p data-path-to-node=\"7\">We only collect the information strictly necessary to provide you with our services.<\/p>\n<div class=\"horizontal-scroll-wrapper\">\n<div class=\"table-block-component\">\n<p><response-element class=\"\" ng-version=\"0.0.0-PLACEHOLDER\"><table-block _nghost-ng-c1059764611=\"\" class=\"ng-star-inserted\"><\/table-block><\/response-element><\/p>\n<div _ngcontent-ng-c1059764611=\"\" class=\"table-block has-export-button new-table-style is-at-scroll-start is-at-scroll-end\">\n<div _ngcontent-ng-c1059764611=\"\" not-end-of-paragraph=\"\" class=\"table-content\" jslog=\"275421;track:impression,attention\">\n<table data-path-to-node=\"8\">\n<thead>\n<tr>\n<th><span data-path-to-node=\"8,0,0,0\">Purpose<\/span><\/th>\n<th><span data-path-to-node=\"8,0,1,0\">Data Collected<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span data-path-to-node=\"8,1,0,0\"><b data-path-to-node=\"8,1,0,0\" data-index-in-node=\"0\">Customer Service &amp; Orders<\/b><\/span><\/td>\n<td><span data-path-to-node=\"8,1,1,0\">First and last name, email, phone number, mailing address.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"8,2,0,0\"><b data-path-to-node=\"8,2,0,0\" data-index-in-node=\"0\">Shipping &amp; Transactions<\/b><\/span><\/td>\n<td><span data-path-to-node=\"8,2,1,0\">Delivery address, payment info (via secure third-party processors).<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"8,3,0,0\"><b data-path-to-node=\"8,3,0,0\" data-index-in-node=\"0\">Website Optimization<\/b><\/span><\/td>\n<td><span data-path-to-node=\"8,3,1,0\">IP address, browser type, language, browsing behavior.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"8,4,0,0\"><b data-path-to-node=\"8,4,0,0\" data-index-in-node=\"0\">Marketing (with consent)<\/b><\/span><\/td>\n<td><span data-path-to-node=\"8,4,1,0\">Email address, product preferences.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<h2 data-path-to-node=\"10\"><\/h2>\n<h2 data-path-to-node=\"10\"><\/h2>\n<h2 data-path-to-node=\"10\"><\/h2>\n<h2 data-path-to-node=\"10\">2. Consent and Sharing<\/h2>\n<p data-path-to-node=\"11\">By using our website, you consent to the collection of your data. You may withdraw this consent at any time (please note that this may limit our ability to provide certain services).<\/p>\n<p data-path-to-node=\"12\">We only share your information with trusted partners to run our business:<\/p>\n<ul data-path-to-node=\"13\">\n<li>\n<p data-path-to-node=\"13,0,0\"><b data-path-to-node=\"13,0,0\" data-index-in-node=\"0\">Logistics:<\/b> Carriers to deliver your orders.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,1,0\"><b data-path-to-node=\"13,1,0\" data-index-in-node=\"0\">Technology:<\/b> Web hosts and analytics tools (e.g., Google Analytics).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,0\"><b data-path-to-node=\"13,2,0\" data-index-in-node=\"0\">Legal:<\/b> Only if required by law or to prevent fraud.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"15\"><\/h2>\n<h2 data-path-to-node=\"15\"><\/h2>\n<h2 data-path-to-node=\"15\"><\/h2>\n<h2 data-path-to-node=\"15\">3. Security and Data Storage<\/h2>\n<p data-path-to-node=\"16\">Your data is valuable. It is stored on <b data-path-to-node=\"16\" data-index-in-node=\"39\">secure servers located in Quebec<\/b>, benefiting from strict provincial data protection laws. We implement robust security measures (encryption, restricted access, monitoring) to prevent unauthorized access.<\/p>\n<h2 data-path-to-node=\"18\"><\/h2>\n<h2 data-path-to-node=\"18\"><\/h2>\n<h2 data-path-to-node=\"18\"><\/h2>\n<h2 data-path-to-node=\"18\">4. Your Rights<\/h2>\n<p data-path-to-node=\"19\">You have full control over your personal information:<\/p>\n<p data-path-to-node=\"20,0,0\"><b data-path-to-node=\"20,0,0\" data-index-in-node=\"0\">1. Access and Correction:<\/b> View or update your data.<\/p>\n<p data-path-to-node=\"20,1,0\"><b data-path-to-node=\"20,1,0\" data-index-in-node=\"0\">2. Portability:<\/b> Receive a copy of your data in a standard technological format.<\/p>\n<p data-path-to-node=\"20,2,0\"><b data-path-to-node=\"20,2,0\" data-index-in-node=\"0\">3. Withdrawal:<\/b> Request the deletion of your data or withdraw your consent.<\/p>\n<p data-path-to-node=\"21\"><b data-path-to-node=\"21\" data-index-in-node=\"0\">For any requests or complaints:<\/b> Please contact our Privacy Officer:<\/p>\n<blockquote data-path-to-node=\"22\">\n<p data-path-to-node=\"22,0\"><b data-path-to-node=\"22,0\" data-index-in-node=\"0\">Christopher Gagn\u00e9<\/b> 788 Moeller St., Granby (Quebec) J2G 8L1 \ud83d\udce7 <response-element class=\"\" ng-version=\"0.0.0-PLACEHOLDER\"> <link-block _nghost-ng-c1005865414=\"\" class=\"ng-star-inserted\"><a _ngcontent-ng-c1005865414=\"\" target=\"_blank\" rel=\"noopener\" externallink=\"\" _nghost-ng-c2727115529=\"\" jslog=\"197247;track:generic_click,impression,attention;BardVeMetadataKey:[[&quot;r_ef369813e18c3b81&quot;,&quot;c_ed22bb47bb5d2ddd&quot;,null,&quot;rc_f0f0671c1e2df935&quot;,null,null,&quot;en&quot;,null,1,null,null,1,0]]\" href=\"mailto:administration@gmdistribution.ca\" class=\"ng-star-inserted\">administration@gmdistribution.ca<\/a><\/link-block><\/response-element> | \ud83d\udcde 1 844 533 7978<\/p>\n<\/blockquote>\n<h2 data-path-to-node=\"24\"><\/h2>\n<h2 data-path-to-node=\"24\"><\/h2>\n<h2 data-path-to-node=\"24\"><\/h2>\n<h2 data-path-to-node=\"24\">5. Cookie Policy<\/h2>\n<p data-path-to-node=\"25\">We use cookies to optimize your online experience:<\/p>\n<ul data-path-to-node=\"26\">\n<li>\n<p data-path-to-node=\"26,0,0\"><b data-path-to-node=\"26,0,0\" data-index-in-node=\"0\">Necessary:<\/b> Essential for site functionality (shopping cart, security).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"26,1,0\"><b data-path-to-node=\"26,1,0\" data-index-in-node=\"0\">Analytical:<\/b> To understand how you use our site and improve it.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"26,2,0\"><b data-path-to-node=\"26,2,0\" data-index-in-node=\"0\">Advertising:<\/b> To show you content tailored to your interests.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"27\">You can manage your cookie preferences through your browser settings or our on-site consent banner.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Section Contact&#8221; module_id=&#8221;contact&#8221; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#A8875E&#8221; custom_padding=&#8221;110px||110px|&#8221; custom_padding_tablet=&#8221;110px||110px|&#8221; custom_padding_phone=&#8221;50px||50px||true|false&#8221; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_zoom=&#8221;10%&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Service Section Title&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||40px|&#8221; animation_style=&#8221;fade&#8221; animation_direction=&#8221;top&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Montserrat||||||||&#8221; text_text_color=&#8221;#747d88&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.9em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Inter|700||on|||||&#8221; header_2_font_size=&#8221;42px&#8221; header_2_line_height=&#8221;1.3em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_slide=&#8221;4%&#8221; header_2_font_size_tablet=&#8221;42px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>We&#8217;ll get back to you <span style=\"color: #fff;\">as soon as possible!<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Subtitle&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Inter||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_delay=&#8221;100ms&#8221; animation_intensity_slide=&#8221;4%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Our experts will be happy to handle your request to your complete satisfaction. 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This policy explains how we handle your personal information when you use enkelwood.com or contact us by email or phone. 1. What We Collect and Why We only collect the information strictly necessary to provide you with our services. 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