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Privacy policy

Last Updated: April 17th 2026

At Enkel Wood, respecting your privacy is a priority. This policy explains how we handle your personal information when you use enkelwood.com or contact us by email or phone.

1. What We Collect and Why

We only collect the information strictly necessary to provide you with our services.

Purpose Data Collected
Customer Service & Orders First and last name, email, phone number, mailing address.
Shipping & Transactions Delivery address, payment info (via secure third-party processors).
Website Optimization IP address, browser type, language, browsing behavior.
Marketing (with consent) Email address, product preferences.

 

2. Consent and Sharing

By using our website, you consent to the collection of your data. You may withdraw this consent at any time (please note that this may limit our ability to provide certain services).

We only share your information with trusted partners to run our business:

  • Logistics: Carriers to deliver your orders.

  • Technology: Web hosts and analytics tools (e.g., Google Analytics).

  • Legal: Only if required by law or to prevent fraud.

3. Security and Data Storage

Your data is valuable. It is stored on secure servers located in Quebec, benefiting from strict provincial data protection laws. We implement robust security measures (encryption, restricted access, monitoring) to prevent unauthorized access.

4. Your Rights

You have full control over your personal information:

1. Access and Correction: View or update your data.

2. Portability: Receive a copy of your data in a standard technological format.

3. Withdrawal: Request the deletion of your data or withdraw your consent.

For any requests or complaints: Please contact our Privacy Officer:

Christopher Gagné 788 Moeller St., Granby (Quebec) J2G 8L1 📧 administration@gmdistribution.ca | 📞 1 844 533 7978

5. Cookie Policy

We use cookies to optimize your online experience:

  • Necessary: Essential for site functionality (shopping cart, security).

  • Analytical: To understand how you use our site and improve it.

  • Advertising: To show you content tailored to your interests.

You can manage your cookie preferences through your browser settings or our on-site consent banner.

We’ll get back to you as soon as possible!

Our experts will be happy to handle your request to your complete satisfaction. They will get in touch with you as quickly as possible to provide the best advice.